Effective Date: September 27, 2017 | Last Updated: April 22, 2026
1. Introduction
Mongol Content LLC ("we," "our," or "us") operates the "35 үсэг" mobile application and the maamuu.mn website. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our app or website.
By registering, logging in, or using the "35 үсэг" application, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Account information: Name, email address, and login credentials provided during registration
- Payment information: Transaction records, order numbers, and payment method details (processed via MonPay, QPay, and SocialPay)
- Device information: Device type and operating system used to access the app (one registered device per purchase)
- Usage data: App activity and analytics data to improve our services
3. How We Use Your Information
Your information is used solely for the following purposes:
- To process purchases and confirm orders
- To provide access to purchased content
- To respond to your requests, feedback, and complaints
- To send service-related communications
- To perform analytics and resolve payment issues
- To improve our products and services
Your data will not be used for any other purposes without your consent.
4. Data Sharing and Disclosure
We do not sell or share your personal data with third parties, except:
- When required by authorized legal authorities under applicable Mongolian law
- With payment processors (MonPay, QPay, SocialPay) solely to complete your transactions
5. Data Storage and Security
Your personal information is securely stored in our database. We apply technical safeguards to protect your data against unauthorized access, threats, and cyberattacks. Users are responsible for keeping their own login credentials confidential.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. Data may be retained longer if required by Mongolian law.
7. User Data Deletion
You may request deactivation or deletion of your account at any time by contacting us. Deletion will be processed after identity verification.
8. Children's Privacy
The "35 үсэг" app is an educational application intended for children. All accounts are created and managed by parents or guardians. We do not knowingly collect personal data directly from children.
9. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Submit feedback or complaints regarding your data
10. Contact Information
For any privacy-related questions or requests:
- 📞 Phone: 75553131
- 📧 Email: maamuu@mongolcontent.mn
- 🌐 Website: www.mongolcontent.mn
